Business process management (BPM)® is a systematic approach to making an organization's workflow more effective, more efficient and more capable of adapting to an ever-changing environment. A business process is an activity or set of activities that will accomplish a specific organizational goal.

Business Process Manager (BPM)® Certification helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.

The e-course will introduce participants to business process management. Participants will learn how business processes can help improve their company’s bottom line by providing a higher level of quality and consistency for customers.

E-Course Duration: 20 to 25 Hours